If you have never signed up for a hosting account or you’re changing companies and the new one deploys an account management tool that you haven’t seen before, you may get perplexed about how to perform a particular task in your account or on your personal computer. This is the reason why, some hosting companies have created a knowledge base, which lists the most common queries and problems connected with their platform, instead of including only some general details. Such a knowledge base will help you find the needed information swiftly and effortlessly, so you won’t need to commit plenty of time and efforts to issues that might require something as simple as hitting a button or marking a tick box. Thus, not only can you get stuff done, but you can also learn loads of new and beneficial things, both about the way you can administer your account and about the way the web hosting service works as a whole.

Extensive Online Documentation in Cloud Website Hosting

If you have ordered your very first cloud website hosting account from our company or have moved your site over to us, you will grow used to our platform and our in-house built Hepsia Control Panel very quickly due to the fact that we have prepared an exhaustive web-based knowledge base where you can find all the info that you will ever need – both general info in regard to the hosting service as a whole and more specific info about the separate features that you can make use of and the difficulties that you may run into. The articles themselves are available in two locations. The complete article archive can be accessed via the Control Panel’s Help section. You can read articles that are dedicated to the different functions in each and every section of the Control Panel as well. You can get to know how to do pretty much everything, from creating an .htaccess configuration file to administering an electronic mailing list, and all the articles include in-depth instructions, so you will never get confused because of an ambiguous text. Of course, in case you run into a more specific problem and you’re unable to find an adequate solution in our knowledge base, you can contact our help desk team members 24x7.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated services come with in-depth technical documentation where you will see info about all the functions that our in-house built Hepsia hosting Control Panel comes with, as well as solutions to different questions and predicaments that you may confront. All installation guides include detailed explanations, which goes to say that you will not need to worry about omitting something in case you’re aiming to export a MySQL database, for instance. The troubleshooting articles cover a variety of different feasible reasons for particular issues and the solution for each of them, so in case you aren’t able to send email messages although you have the correct SMTP settings, for instance, you can swiftly find out what the reason might be and rectify the issue with several mouse clicks in your email client. As the Hepsia Control Panel offers quite a few features, you’ll be able to find relevant articles in each and every section. If you wish to check out all help articles, you can use the Help menu, which is located in the upper right-hand corner of the page.