Installation and Troubleshooting in VPS
The upgrade can be purchased for any one of the virtual private server packages regardless of the Operating System and Control Panel that you've selected or the task that you need to be done as our administrators will aid you with anything related to the software on the machine. This includes, but is not limited to, setting up third-party software, setting up server options, troubleshooting scripts when they do not work efficiently, etcetera. The upgrade includes an hour of work and if a specific task requires less time, the rest of the minutes shall be available for the future and will be listed within the VPS billing CP. You'll be able to use the Installation & Troubleshooting service either as an individual upgrade or as an addition to the Managed Services upgrade, which includes thirty minutes of custom work on your hosting server. That way, you may work on your Internet sites without worrying that you will not be able to use some app or losing time on technical issues.
Installation and Troubleshooting in Dedicated Hosting
You'll be able to add the upgrade to any of the dedicated hosting we offer at any time that you need it. In case you need some custom work from our admins immediately after your web server is ready, you'll be able to get the upgrade during the server signup process, or if you need something to be executed later, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service includes 1 hour of work from our admins on your server, so if you face any problems to install a third-party software or some application gives errors and does not work the way it ought to, our professionals will be able to aid you in a very timely manner. If a task takes less than one hour, the rest of the time will be available for future tasks and you shall be able to see it in the billing area. This upgrade is perfect if you don't have much experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the thirty minutes custom work it comes with.