Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • The Help Center section integrated into our Hosting Control Panel offers a selection of help articles and commonly asked questions. Aimed at solving any common issue that you may face, they are compiled by our support team of professional technicians.

  • Top quality support service
  • Educational Videos

  • If you want to watch how a task is achieved or how an issue is sorted out, rather than just reading about it, then check out our selection of educational video tutorials. They address different topics and will help you swiftly learn how to work with the Hosting Control Panel.

  • Intuitive help center
  • A 1–Hour Ticket Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24x7x365 technical support service and include a one–hour support ticket response guarantee. Our skilled technical support engineers will be online for you 24–7–365 and will solve any issue that you could run into within maximum 1 hour after the client support ticket submission. In the majority of cases, a reply will be given to you within twenty minutes.