Q: Why do I have to transfer my web site? What does web site migration consist of?
A: If your current web hosting provider can no longer match the necessities of your site, or if you go through constant network downtime, or if you are made to wait for hours for the help desk support staff to reply back to you, it might be a good idea to change your hosting provider, i.e. to move all the files for your sites as well as your databases from your current provider to your new provider. At RoiBot Web Hosting, we understand that this can be hard and time–consuming. That’s the reason why we’ll do all that for you at no cost!Our proficient technical staff representatives will migrate your site content from your current provider to us. Our techs have got a lot of experience migrating web sites and are able to handle everything – from an ordinary WordPress–powered blog or Joomla™ CMS–powered site, to a very complex, custom–built web application.
Q: Website migration seems like lots of work. How long can it take?
A: While we can’t give you an exact time window, since there are lots of variables, including the size of the files and databases, the physical location of the current host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we will give our best to transfer your site within 48 hours, and in certain cases – within 24 hours (in case the website content is not large).
Q: Do you require something from me before you begin transferring my web site?
A: We do not request any information that is personal. We’ll need, however, the login information for your old hosting account as well as the name of the web site that you need to transfer.
Q: You will access sensitive data. How can I be sure that you won’t abuse it?
Q: How about downtime? Will my web site be offline?
A: Your site will continue to work just like it did before with your former hosting provider. After we have completed the migration, your site will be configured to work on our system and we will ask you to preview it. If everything is working correctly, all you will have to do is update the NS records associated with your domain. Your site will be migrated over to us with no downtime.
Q: Will my present web hosting provider need to provide any information/help?
A: While we move your website content, your web hosting provider won’t be aware of the transfer at all. We won’t touch base with them in any way.
Q: Does it matter what platform my current hosting provider is using?
A: We can transfer your site from any hosting provider or any Linux–driven hosting platform on condition that we can gain access to the Control Panel and there is FTP access available.The only web sites that we can’t migrate are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.