1 hour ticket response
We are dedicated to giving a rapid and adequate solution to each tech support ticket posted by a customer. Our qualified client service staff representatives will examine your situation and will offer you the most effective solution. We offer a 1–hour response time guarantee for all tickets. Actually, the average response time has proved to be 20 minutes.
An Exceptional Customer Care Service
Our client support team members possess extensive experience in the cloud website hosting industry and are trained enough to find a fast answer to your problem. If, however, the matter at hand is not within the competency of a tech support engineer, the support ticket will be sent to a programmer or administrator for additional investigation.
An Intuitive Help Center Section
To help you find a quick suggestion on how you can use a specific feature, we have included a really user–friendly Help section in our Hosting Control Panel. You can search through an extensive collection of web hosting account administration articles and website administration articles, check out our F.A.Q. section or check out our educational video tutorials.