Typically clients check the features they're going to get with a particular cloud website hosting plan and tend to forget something just as important - the service uptime. As good as a plan might be, regular downtimes could lead to lower search engine rank and lost customers regardless of what the reason behind them may be. Not surprisingly, really a few people would come back to a website that is unavailable half of the time, not mentioning the wasted capital if you've invested in a marketing campaign. For this reason, when you purchase a new web hosting solution, you should make sure that the service is going to be stable and your sites will be online 24/7. This means more visitors, or in case you have an online store, for instance, greater uptime means more satisfied clients.

Service Uptime Guarantee in Cloud Website Hosting

We guarantee 99.9% service uptime for each and every cloud website hosting account on our web servers. We take advantage of a high-tech cloud hosting platform where every single part of the web hosting service is addressed by a different group of web servers, therefore if one server fails, the remaining ones inside the cluster are going to take over immediately. The cloud platform also lessens the overall load significantly, therefore the hosting service is far more stable compared to a service by which everything runs on a single machine and your websites will perform in the best possible way. We furthermore have redundant Internet lines and diesel-powered backup generators to make sure that your websites will remain online no matter what. Hardware and software firewalls ensure the correct functioning of our servers in case of DDoS attacks whereas in the case of any software issue, we have administrators monitoring the servers 24/7.

Service Uptime Guarantee in Semi-dedicated Hosting

Our semi-dedicated server plans include a 99.9% uptime warranty. In fact, you'll not notice any downtime or service disturbances at all due to the fact that we employ an innovative cloud platform and rather than handling everything on a single server as most companies do, we have independent clusters of web servers that handle each service - files, emails, Control Panel, databases, and so on. We have a custom load-balancing system, so our web hosting service is considerably more stable than what you would typically find available on the market. To ensure that nothing will disturb the work of your websites, our web server facilities have diesel backup generators and a number of different Internet providers. We have software and hardware firewalls to prevent DDoS attacks and admins monitoring the web servers 24/7 to tackle any software issue that may appear.

Service Uptime Guarantee in VPS

The network uptime shall never be a problem when you get a virtual private server through our company. The physical server in which your account is created is going to be functioning a minimum of 99.9% of the time which includes routine maintenance procedures, which means that you’ll be able to take advantage of a fast and incredibly stable website hosting service all of the time. To avoid any prospects for service interruptions, our data centers use multiple Internet service providers and powerful diesel generators to make sure that nothing will affect the proper work of your web sites. We have a team of competent admins that will resolve immediately any software issues that might appear, while hardware problems are averted through the use of new and meticulously tested hosting server parts and hard drives working in RAID. In the eventuality of DDoS attacks, we've got software and hardware firewalls to filter the undesired traffic to your hosting server.

Service Uptime Guarantee in Dedicated Hosting

All of our dedicated packages include a 99.9% web server and network uptime guarantee and maintenance procedures are contained in the other .01% of the time. We test out each and every server carefully before we hand it over to the customer and we work with new hardware components to avoid any probability of hardware issues. Any unexpected software issues will be resolved instantly by our system admins as they keep track of all of the hosting servers 24/7. To avoid infrastructural complications, our data center in the downtown area of Chicago uses powerful diesel backup generators, while the connection to the machines is guaranteed by redundant fiber lines from several backbone Internet providers. To be on the safe side, we also have hardware and software firewalls, so even if your Internet sites are flooded, we can react instantly and filter the unwelcome traffic before it reaches your dedicated server and interferes with the proper work of your websites.